Effective Date: 2026-05-21
1. Role of MATRYX
MATRYX acts as a data processor/service provider.
Clients are the data controllers responsible for:
- Collecting consent
- Ensuring lawful use of personal data
2. Information We Collect
We may collect:
- Contact details (name, phone, email, address)
- Client-provided lead data
- Usage and analytics data
- Communication data
3. Client Data Responsibility
All third-party data:
- Is provided by the Client
- Remains the Client’s responsibility
We do not verify consent or legality.
4. How We Use Information
We use data to:
- Deliver services
- Send communications on behalf of clients
- Improve performance
- Process payments
5. Sharing of Information
We share data with:
- Stripe
- GoHighLevel
- Google services
We do not sell personal data.
6. Cookies & Tracking
We use cookies for analytics and performance.
By using our site, you consent.
7. Data Security Disclaimer
We implement safeguards, but:
We do not guarantee absolute security.
8. Data Retention
We retain data as needed and may keep anonymized data indefinitely.
9. User Rights (PIPEDA)
Users may:
- Access data
- Request corrections
- Withdraw consent
Requests may need to go through the Client.
10. International Processing
Data may be processed outside Canada. You consent to this.
11. Limitation of Liability
We are not liable for:
- Client misuse
- Third-party failures
- Data breaches beyond our control
12. Changes
We may update this policy at any time.
13. Contact
MATRYX
[email protected]
647-544-3686